Appointments

There are several ways of making a routine appointment with a doctor. You can either telephone the surgery or attend in person and speak to a receptionist.

You may now also make routine GP appointments over the Internet. You must however first let us know that you wish to make use of this service, so the receptionist can issue you with instructions and your own PIN. Then log on via the link on this website

Urgent Appointments

If you feel that you have a problem that needs urgent attention you should telephone the surgery as early in the day as possible - reception is open from 8.30am each day, Monday to Friday. You will be given a time to attend the same morning, or later in the day. If an emergency arises after the morning surgery has finished, please telephone the surgery and let the receptionist know you need help and advice. The doctor on duty or a nurse will contact you and arrange for you to be seen or given appropriate advice. 

Appointments with the Nurse

Appointments for all nurse-led clinics can be made in the usual way through Reception either by personal contact or by telephone 

Appointments with the Health Visitor

Rotherham's Health Visitor service is organised in geographical areas, rather than by attachment to specific GP practices, so your allocated Health Visitor will vary depending upon where you live. The Health Visitors working with the practice can be contacted on 01709 336406.

The Health Visitors and Nursery Nurses are at the surgery every Tuesday during the Baby Clinic, and also run their own 'Baby Clinic' at the Ferham Centre every Thursday, between 2pm and 3pm. They offer advice and support for parents with children aged 0 to 5 years and will weigh and measure your child  

Telephone Advice

All doctors at the surgery are available to be spoken to for advice via the telephone. Urgent problems will be dealt with by the on-call doctor.

If your call is not urgent and you wish to speak to a specific doctor, please let the receptionist know.

A message will be passed to the doctor, who will be able to telephone you when they are free.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the surgery.

Temporary Residents

If you are visiting the area or staying with friends and you need to see a doctor or nurse, you can register as a temporary resident with the practice. This can be arranged by speaking to one of our receptionists either by telephoning the surgery or by attending surgery in person.