Woodstock Bower SurgeryKimberworth RoadRotherham, S61 1AHTel: 0844 815 1956
Since Tuesday 24th May 2011 we have changed the way requests for ‘urgent’ or ‘on the day’ appointments are handled. This is to ensure that patients who feel they are unable to wait for a routine GP or nurse appointment are managed promptly and more efficiently
Patients requesting such appointments will be telephoned and spoken to by either the practice's doctor on call or a Practice Nurse. If appropriate, a same-day appointment will be offered for a face-to-face consultation. Patients coming to the surgery without an appointment may be asked to return home to await a telephone call from the doctor on call or a Practice Nurse, or can wait to see the duty Practice Nurse for assessment and triage
We hope this change will lead to shorter waiting times and a more effective and efficient service for patients who need urgent medical advice. We appreciate that this change may cause some inconvenience at first but we hope that you will be patient with us as we all get used to what we hope will be an overall improvement in our service to you.